Exchange & Return

Changed your mind, ordered the wrong model or simply don’t love it? No worries—you can request a return or exchange within 60 days of receiving your order.

Complete the form below to get started. It will guide you through the available options, requirements and next steps.

All returned items must have their packaging intact and be in resellable condition. Returns will be inspected when they arrive, and a refund may be declined if these conditions are not met.

ORDERED THE WRONG MODEL?

We’ll cover the return postage when you order the wrong model. Simply submit your return request and place a new order for the correct item. Once your original item arrives and is approved, we’ll issue your refund.

CLEARANCE / SALE ITEMS

Items marked with a red Clearance / Sale label on the product page cannot be returned or exchanged unless they are faulty.

REFUNDS FOR PROMOTIONAL PURCHASES

Refunds for promotional purchases are based on the amount paid rather than the original retail price.

If you return part of a promotional order, the offer will be recalculated based on the items you keep. Your refund will be the difference between the amount originally paid and the recalculated total. Complimentary or free promotional items have no separate refund value.

REFUND PROCESSING

Approved refunds are usually processed to your original payment method within one week of receiving your return. Original shipping charges are non-refundable.