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Return process

To facilitate your return, you can either use our Australia Post return portal to purchase and print a shipping label or organise your own return shipping. Please follow the instructions below:

Optioin 1: Australia Post Return Portal:

Use Australia Post portal to easily purchase and print your return label.


Option 2: Organise Your Own Shipping:

If you prefer to use your own shipping method, please send the items back to the following address:
2 McGlone Street,
Mitcham, VIC, 3132
Ensure your order number is clearly displayed on the outside of the package to expedite the return process.



Upon receipt and inspection of your return, we will process your refund within 7 business days to your original payment method. A confirmation email will be sent once the refund is processed. Please allow 1-3 business days for the refund to appear on your credit card statement. Note that shipping costs are non-refundable unless the return is due to a quality issue.

If you have any questions, please contact our customer service team:

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